Customer Service (Matchmakers) Team Lead
Job Type: Full-Time, Office Based.
Office Working Days: Monday to Saturday
Office Timings:
- Morning: 11 AM to 8 PM
- Afternoon: 2 PM to 11 PM
Office Location:
- DHA, Phase 5, 26th Street, Karachi
- Gulshan-e-Iqbal, Block 5, Karachi
- North Nazimabad, Block D, Five Star, Karachi
Requirements
- 4+ Year Matchmaking experience in a fast-paced organization with at least one year as a senior matchmaker or team lead
- Educated (Inter, Graduate, Masters) with good grades
- Excellent communication skills in Urdu and English
- Talkative and ability to convince people about their life choices
- Must have extrovert personality (outgoing, talkative, sociable, friendly, action-oriented, happy, positive, cheerful, high energy, and sociable).
- Excellent Command & Speed on Computer, WhatsApp, Internet Applications
- Highest level of honesty, integrity and sense of responsibility
- Pleasing Personality
- Positive Mindset
- Highly Energetic
- Sharp Mind and Intelligent
- Attention to Details
Key Responsibilities
- Manage team of matchmakers
- Make sure all matchmakers are providing excellent matchmaking services to the clients.
- Guide and coach matchmakers about matrimonial services
- Meeting with families and clients
- Discuss with the client about their rishta / marriage requirements
- Follow up with clients about their family rishta meetings
- Keep matrimonial clients highly satisfied about the services
- Do Daily, Weekly and Monthly Report to the management
What We Offer
- Competitive salary (Rs. 100,000 to Rs. 125,000 per month as per experience, skills and performance in interview and test)
- Monthly Performance-based rewards (Transport, Food, Medical)
- Monthly Commission
- Transport (Bike/Scooty/Car) Reward
- Female safe environment (90% of the staff consist of females)
- Long-term growth opportunity
- Work in a reputable and ethical marriage organization
- Supportive team environment
How to Apply
Interested candidates should read Shaadi Organization® Pakistan website's career page (shaadi.org.pk/career) twice and understand our work philosophy before applying for the job.
- Only shortlisted candidates will be contacted for the interview.
- Please DO NOT apply if you are looking for an easy job.
- Please WhatsApp Updated CV (with 100% accurate information) to HR with Post Name:
- Gulshan e Iqbal / North Nazimabad Branches: 0330 997 6707
- DHA, Karachi Branch: 0342 875 0329